ABYC Raises Bar for Marine Service Technicians
Published: Tuesday, April 5, 2016
The American Boat & Yacht Council (ABYC), the leader in technical education and certification in the marine industry, has announced enhancements to the certification program which will continue to improve the quality and reliability of service technicians and maximize the customer experience.
With more than 3,000 certified service professionals, ABYC’s national certification program with 8 different specialty courses has industrywide acceptance and recognition. ABYC certified technicians have proven their technical competence by passing a certification exam. Technicians with three or more certifications are designated as master technicians.
Beginning May 1, ABYC will also require continuing education credits (CEUs) and two years of documented work experience in order to achieve the gold standard as an ABYC certified technician.
“With the technology used on modern boats changing as rapidly as it is, ABYC feels that continuing education is now more than ever a mandatory requirement for maintaining an ABYC certification,” said Ed Sherman, vice president and education director of ABYC. “To meet the needs of the new boat owner, technicians need to stay at the top of their game.”
Additionally, new certification categories are being added to the program to help with service transparency.
“By offering three categories of certification, employers as well as the boating public will be able to differentiate between highly experienced technicians, individuals relatively new to the trade, and those at an advisory level,” said Sherman. “This should further maximize the customer experience.”